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Careers

USCC is a great place to Work

Whether you’re a seasoned veteran or a novice, if you have a passion for all-things IT, learning, and are looking for your next challenge, we’d love to hear from you. If you’re looking for a fast-paced environment that will shift your skills development into top gear, you’ve come to the right place. We service various types of businesses and nonprofits based in Fairfield County, CT and Westchester County, NY and beyond.  Our clients differ in needs and systems, so you’ll be exposed to a wide range of technologies from day one.

Knowledge, skills and progression are part of our day to day life.  You will have opportunities to work on formal certifications, develop your customer service techniques, and management skills. We are people focused, love teamwork, and it is always a terrific day here at USCC.

Why IT Jobs in Stamford?

As an IT professional, working at USCC, in Stamford, Connecticut affords you the small town in a big city work experience.  Our headquarters in the Springdale section of Stamford, provides a neighborhood setting – walking distance from the Metro North.  Much like our relationship with clients, we know our employees and they know us.  If you are craving a work environment where everyone knows your name and says hello, then USCC is the place for you. We support complex IT networks and delivered with small town values.

Benefits of Working at USCC

Here at U.S. Computer Connection, we take care of our team because we know that happy employees are also hard-working and more driven. We offer each employee a plethora of benefits like paid time off, a 401K plan, medical benefits, education opportunities and so much more! Once you are a part of our team, we treat you like family because, in a sense, we are.

Together, we work hard at USCC so that businesses in our surrounding area can thrive. If you have a passion for all-things technical, learning, and helping others succeed, then we believe that you will be a great fit for our team. To learn more about the positions that we currently have open, please check out our Current Job Openings and complete your application today.

Benefits

  • PTO

    We start you off right, with a generous amount of PTO and insist you take the time to enjoy them

  • Holidays

    These aren’t meant to be spent sitting (or standing) at your desk. That’s why we observe US holidays and award you with 1 floating holiday to get footloose and fancy-free

  • 401(k)

    We care about your retirement and make a 3% safe harbor contribution to your account when you are eligible for the plan.

  • Lunch & learn

    We buy lunch, you learn something new!

  • Training & Education

    Helping you grow with knowledge is beneficial to you and to the company.

  • Medical Benefits

    We offer a solid medical plan and pay for a percentage of the premium.

Current Job Openings

  • Certified System Engineer

    The Network Engineer is responsible for all remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, networks, and vendor specific hardware and software.

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  • Certified System Engineer

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    The System Engineer is responsible for all remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, networks, and vendor specific hardware and software.

    Job Type: Full-time

    Knowledge, Skills, and/or Abilities Required:

    • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, Cisco CCNA, or VMware VCP
    • Self-motivated with the ability to work in a fast moving environment
    • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
      Diagnosis skills of technical issues
    • Ability to multi-task and adapt to changes quickly
    • Technical awareness: ability to match resources to technical issues appropriately
    • Service awareness of all organization’s key IT services for which support is being provided
    • Understanding of support tools, techniques, and how technology is used to provide IT services

    Essential Duties and Responsibilities:

    • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware.
    • Support services for Microsoft related technologies: Windows Server, Exchange, SQL, Office365, etc.
    • Implement and support disaster recovery solutions
    • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
    • Remote access solution implementation and support: VPN, Remote Desktop Services, and Citrix
    • System documentation to include system reviews and recommendations
    • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

    Additional Duties and Responsibilities

    • Improve customer service, perception, and satisfaction
    • Ability to work in a team and communicate effectively
    • Escalate service issues that cannot be completed within agreed service levels
    • Communicate to customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc.
    • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
    • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs
    • Document internal processes and procedures related to duties and responsibilities
    • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry

    Apply for this Position

    * Required fields

    1. Job Apply

    2. Paste your resume here or attach resume file